Whenever a tool puts a security bar in place, fraudsters unfortunately find a new way. Lena: We monitor the issue closely, there are always new scams and there are many different tools and applications that are used for attacks. AnyDesk: It’s important to address the issue openly and take action against it. This is the area I’m concerned with: In what context is the topic AnyDesk mentioned? Do we need to communicate some things more clearly? Some people may not be aware of all the things we are doing about it. Many of my colleagues are dealing with this issue.

That’s why we want to do something about it on a technical level, but also on all kinds of other levels. Our product is being misused we are not the fraudsters ourselves. What topics are mentioned in connection with AnyDesk? This is how I know that we are also mentioned in connection with online fraud. I want to find out what is being reported about us on social media and the web. Lena: Abuse of our software is a search field of our so-called “Brand Monitoring”. AnyDesk: How come you’re also responsible for the topic of online fraud? Overall, I take care of how we present ourselves and appear to the outside world, for example at fairs. As you can see, there are many interfaces with other departments in my position. Or working with influencers and sponsorships. There are many different fields, corporate design, for example. That means I take care of our appearance as a brand. AnyDesk: Hi Lena! Introduce yourself briefly to our readers: Who are you and what do you do at AnyDesk? I asked her how AnyDesk approaches this issue and what each individual person can do to protect themselves. Lena Lohmaier is the Brand Manager for AnyDesk and helps fight online fraud and scams with AnyDesk. Fraudsters also use AnyDesk for scams, along with all other remote desktop tools on the market. They trick individuals into granting remote access to their device, where they can easily obtain confidential information. Some scammers use Remote Desktop Software for their attacks.

Anyone can fall victim to this form of social engineering if they are not adequately informed or protected, as the scams are becoming more sophisticated. This includes phishing attacks, for which scammers use false information to trick their victims into installing malware or giving out confidential information. According to the Statista Research Department, there were around 18 million victims of cybercrime in Germany in 2020 alone.

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